{"id":10270,"date":"2021-06-01T11:53:20","date_gmt":"2021-06-01T08:53:20","guid":{"rendered":"https:\/\/eeke.gr\/?page_id=10270"},"modified":"2022-03-08T12:04:35","modified_gmt":"2022-03-08T10:04:35","slug":"digital-consumers-services","status":"publish","type":"page","link":"https:\/\/oldeeke.web2social.gr\/en\/activities-of-e-e-k-e\/digital-consumers-services\/","title":{"rendered":"e-CONSUMER SERVICES"},"content":{"rendered":"<div class=\"zmail_extra\" data-zbluepencil-ignore=\"true\">\u00a0<\/div>\n<p>EEKE, utilizing the technology evolution, created in 2018 the <strong>Mobile\u00a0App<\/strong> <strong>\u201c<\/strong><a href=\"https:\/\/oldeeke.web2social.gr\/app-traveler-rights\/\"><strong>Traveler\u00a0Rights GR<\/strong><\/a><strong>\u201d<\/strong><strong>, <\/strong>an innovative mobile phone application which is available in two languages<strong> (Greek &amp; English) <\/strong>and designed to operate in <strong>ANDROID and iOS devices<\/strong>.<\/p>\n<p>This application is a useful informative and advisory tool for the protection of travelers&#8217; rights in Greece, as it presents simply and understandable manner the rights of the consumer during a trip in Greece (travel, accommodation, food, shopping, etc.) classified in sections and sub-sections (Air Travel, Ferry Travel, Taxi, Hotel Accommodation, etc.).<\/p>\n<p>In addition to traveler information, it has the following useful features:<\/p>\n<ul>\n<li><strong>Catalog with contact lists of tourist services in Greece<\/strong> (Airports, Ports, Tourist Police, Embassies, etc.), with complete contact details (addresses, e-mail and url) and the possibility of automatic calling from the user&#8217;s mobile phone<\/li>\n<li><strong>Electronic application form<\/strong> for membership in \u0395\u0395\u039a\u0395<\/li>\n<li><strong>Emergency Message (SOS Message)<\/strong> with simultaneous sending of the coordinates of its location via GPS Tracking, in case of emergency<\/li>\n<li><strong>Instant Submission Form<\/strong> of Question or Complaint <strong>addressed to EEKE<\/strong>, in case the consumer is unable to resolve any consumer problem he is facing.<\/li>\n<\/ul>\n<table style=\"height: 84px; width: 99.5446%;\" border=\"2\">\n<tbody>\n<tr style=\"height: 108px;\">\n<td style=\"height: 84px; width: 981.463px;\">The mobile app \u201cTraveler Rights GR\u201d <strong>won 2 Gold awards<\/strong> at the &#8220;<strong>Mobile Excellence Awards 2018&#8243;<\/strong> in the category Mobile Applications for Retail and Consumers: <strong>Mobile Service for Consumers<\/strong> and at the <strong>Tourism Awards 2019<\/strong>, in the category &#8220;<strong>Technology enhanced Experience<\/strong>&#8220;<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>&nbsp;<\/p>\n<p><strong>e- Consumer Services<\/strong><\/p>\n<p>e-complaint : <a href=\"https:\/\/oldeeke.web2social.gr\/en\/activities-of-e-e-k-e\/consumers-complaints\/\">https:\/\/oldeeke.web2social.gr\/en\/activities-of-e-e-k-e\/consumers-complaints\/<\/a><\/p>\n<p>e- debt settlement : <a href=\"https:\/\/oldeeke.web2social.gr\/en\/activities-of-e-e-k-e\/settlement-of-debts\/\">https:\/\/oldeeke.web2social.gr\/en\/activities-of-e-e-k-e\/settlement-of-debts\/<\/a><\/p>\n<p><strong>e-Publications<\/strong><\/p>\n<p>Printed editions of \u0395\u0395\u039a\u0395 have been converted into Electronic and Audio Guides for the Disabled<\/p>\n<p><strong><em>Electronic Guides:<\/em><\/strong><\/p>\n<ul>\n<li>Alphabet of Consumers (in Greece) <a href=\"https:\/\/oldeeke.web2social.gr\/drasis\/to-alfavitari-tou-katanaloti\/\">https:\/\/oldeeke.web2social.gr\/drasis\/to-alfavitari-tou-katanaloti\/<\/a><\/li>\n<li>Alphabet of Travelers (in Greece) <a href=\"https:\/\/oldeeke.web2social.gr\/drasis\/to-alfavitari-tou-taxidioti\/\">https:\/\/oldeeke.web2social.gr\/drasis\/to-alfavitari-tou-taxidioti\/<\/a><\/li>\n<\/ul>\n<p><strong><em>Vocal Guides (Podcasts):<\/em><\/strong><\/p>\n<ul>\n<li>Alphabet of Consumers (in Greece) <a href=\"https:\/\/oldeeke.web2social.gr\/ichitiki-odigi\/alfavitari-tou-katanaloti-ichitika\/\">https:\/\/oldeeke.web2social.gr\/ichitiki-odigi\/alfavitari-tou-katanaloti-ichitika\/<\/a><\/li>\n<li>Alphabet of Travelers (in Greece) <a href=\"https:\/\/oldeeke.web2social.gr\/ichitiki-odigi\/alfavitari-tou-taxidioti-ichitika\/\">https:\/\/oldeeke.web2social.gr\/ichitiki-odigi\/alfavitari-tou-taxidioti-ichitika\/<\/a><\/li>\n<\/ul>\n<p><strong>MINI SITES<\/strong><\/p>\n<p>Union of Working Consumers of Greece has created <strong>mini-sites for its actions:<\/strong><\/p>\n<p>1.Erasmus plus: Development of the Key Competences of Adults by Innovative Program of Consumer Education\u201d (2018-2020) <a href=\"https:\/\/oldeeke.web2social.gr\/publication\/9346\/\">https:\/\/oldeeke.web2social.gr\/publication\/9346\/<\/a><\/p>\n<p>2.EEA Grants. Active Citizens Fund: \u03a8\u03b7\u03c6\u03b9\u03b1\u03ba\u03ad\u03c2 \u039a\u03bf\u03b9\u03bd\u03cc\u03c4\u03b7\u03c4\u03b5\u03c2 \u03a4\u03c1\u03af\u03c4\u03b7\u03c2 \u0397\u03bb\u03b9\u03ba\u03af\u03b1\u03c2:\u00a0<a href=\"https:\/\/eeke-seniors.gr\/\">https:\/\/eeke-seniors.gr\/<\/a><\/p>\n<p>3.Mb Application: Traveler Rights GR:\u00a0<a href=\"https:\/\/oldeeke.web2social.gr\/app-traveler-rights\/\">https:\/\/oldeeke.web2social.gr\/app-traveler-rights\/<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u00a0 EEKE, utilizing the technology evolution, created in 2018 the Mobile\u00a0App \u201cTraveler\u00a0Rights GR\u201d, an innovative mobile phone application which is available in two languages (Greek &amp; English) and designed to operate in ANDROID and iOS devices. This application is a useful informative and advisory tool for the protection of travelers&#8217; rights in Greece, as it [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":10258,"parent":9185,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-10270","page","type-page","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/oldeeke.web2social.gr\/en\/wp-json\/wp\/v2\/pages\/10270","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/oldeeke.web2social.gr\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/oldeeke.web2social.gr\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/oldeeke.web2social.gr\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/oldeeke.web2social.gr\/en\/wp-json\/wp\/v2\/comments?post=10270"}],"version-history":[{"count":26,"href":"https:\/\/oldeeke.web2social.gr\/en\/wp-json\/wp\/v2\/pages\/10270\/revisions"}],"predecessor-version":[{"id":10694,"href":"https:\/\/oldeeke.web2social.gr\/en\/wp-json\/wp\/v2\/pages\/10270\/revisions\/10694"}],"up":[{"embeddable":true,"href":"https:\/\/oldeeke.web2social.gr\/en\/wp-json\/wp\/v2\/pages\/9185"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/oldeeke.web2social.gr\/en\/wp-json\/wp\/v2\/media\/10258"}],"wp:attachment":[{"href":"https:\/\/oldeeke.web2social.gr\/en\/wp-json\/wp\/v2\/media?parent=10270"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}